IndieBI Privacy Policy

Last updated on 9.08.2019

This Privacy Policy explains to you how your personal information is collected and stored and what happens to it regarding the indieBI Services. If you have any queries you can contact us at support@indiebi.com.

  1. WHO WE ARE AND WHAT THIS PRIVACY POLICY GOVERNS
    1. We are SUPERHOT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (incorporated and registered in Poland) of Kosciuszki 17, 90-418 Lodz, Poland as well as the Superhot group of companies (“Superhot”).
    2. This Privacy Policy applies to indieBI, our websites, user accounts, customer and technical support and other products and services - “indieBI Services” for short.
    3. This Privacy Policy governs personal data (or, in the USA, personally identifiable information) and applicable nonpersonal information (or, in the USA, non-personally identifiable information), which we collect from you when you are using the indieBI Services ("personal data" means information which, on its own or in combination with other information, can be used to identify you).
    4. You acknowledge and agree that in signing up and accessing the indieBI Services, you are at least 18 years old. We do not knowingly collect personal data from children under 16 years old. If you are a parent or guardian and are concerned about the transfer of personal information about your child, please contact support@indiebi.com.
    5. We respect your right to privacy and will only process personal information in accordance with applicable legislation in the EU (which includes the General Data Protection Regulation (EU) 2016/679 or the GDPR as it is often referred to), the USA and elsewhere. For personal information contained in this Privacy Policy which is used by indieBI in connection with the indieBI Services, indieBI is the data controller under EU data protection legislation.
  2. WHAT INFORMATION IS COVERED?
    1. When you sign up for or use the indieBI Services then we may collect certain information from you. The information that we collect varies depending on the particular indieBI Services used, but this may include:
      1. Technical Details. When you use or access the indieBI Services we or third parties on our behalf may collect technical details about the device you are using, including: internet and/or network connection (including IP address); MAC address, any console device identifier; your operating system, browser type or other software; and your hardware or other technical details.
      2. Sales Data. As part of the indieBI Service, you may upload data about your games to the indieBI platform, this could include data such as sales, marketing and visibility.
      3. Your Activities. When you use or access the indieBI Services we or third parties on our behalf may collect details of how you use our services, including: metrics information about when and how you use the services; traffic data; language preferences and time spent using.
      4. Your Communications. If you contact us (e.g. via email or call for customer support) or post in chat sessions, complete an order form, or other areas of the indieBI Services, we may collect and maintain a record of your contact details and the content of your communications.
      5. User Accounts, Forums and Newsletters. To access the indieBI Services, you may need to create a user account. Or if you sign up to a newsletter, you will be asked to provide us with certain information. This will be displayed to you at the time you start to use the applicable indieBI Services (e.g. when you sign up for a newsletter) and may include your name, username, a photo or avatar, email address, country of residence and contact information.
      6. Payment Details. If you pay for access to the indieBI Services, we may collect payment information that you provide to us (e.g. debit or credit card information) and other information necessary to transfer funds.

      Some of the information types referred to above may be collected on an aggregated or anonymised (e.g. hashed) basis, or we may use it or share it in an aggregated or anonymised way, for research or analysis into the way our services operate and are used, and to look at games industry trends (which may mean this aggregated or anonymised data is published publicly).

    2. What about cookies? We and third parties on our behalf also collect information about you via cookies and other advertising tracking technologies. You can find out more about our use of cookies and such technologies in our Cookie Policy. The Cookie Policy forms part of this Privacy Policy.
  3. WHERE IS YOUR INFORMATION STORED?

    Where will your information be stored? The information we hold will primarily be stored and processed in the EEA, but there may be circumstances where we need to work with trusted third parties outside of the EEA in order to provide the indieBI Services to you. We will take all steps reasonably necessary to ensure that this information is treated securely and in accordance with this Privacy Policy.

    All information we hold is stored on our secure servers which we own or license from appropriate third parties. We use industry standard procedures and security standards to prevent unauthorised access to our servers, however no online service or website can be completely secure, so please protect the account information in your possession as well.

  4. HOW IS YOUR INFORMATION USED?
    1. How might your information be used? We may use the information above in order to (for example):
      1. Perform our agreement with you: provide the indieBI Services to you, including: to carry out our obligations arising from any contracts between you and us and allow you to use the indieBI Services when you choose to do so.
      2. For our legitimate commercial interests: monitor the performance of the indieBI Services; ensure that the indieBI Services are presented in the most effective manner for you and your device(s); enforce our Terms of Service and other policies; notify you about changes to the indieBI Services; provide, maintain, protect and improve the indieBI Services; and to protect Superhot and indieBI Services users.
      3. Comply with our legal obligations: where we are required to do so by law; and comply with intellectual property protection obligations we have under applicable laws including the Digital Millennium Copyright Act and the ECommerce Directive.
      4. Based on consent: provide you with marketing information about products or services that you request from us or which we feel may interest you where you have asked us to do so.
    2. Will we ever share any of your information with other parties?
      1. We will never share your information with third parties for their own marketing purposes without first obtaining your consent.
      2. We may engage third party service providers in the course of providing the indieBI Services to you (e.g. data storage, server hosting, customer and technical support, game analytics, advertising etc) which may require them to access your information on our behalf. We will ensure there are appropriate contractual arrangements in place with any such third party service providers to protect your information. Those third parties may also collect some information directly from you (e.g. IP address, unique identifiers etc) subject to their own privacy policies.
      3. We may work with third party service providers (e.g. ad network and measurement services) to display advertising on the indieBI Services and to manage our ads on third party sites. We may share certain information (such as your email address, country of residence and your age) with third parties so that we can better target ads and content to you. You can choose to prevent your device’s ad identifier being used for interest-based advertising by updating the settings on your device and you may be able to opt-out from the collection of information by some of our advertising partners as further detailed in our Cookie Policy.
      4. We may share your information within the Superhot company group for the purpose of providing the indieBI Services.
      5. In the unlikely event of a reorganisation or merger of Superhot we may transfer personal information to an involved third party who will protect this to at least the same level as we do in this Privacy Policy.
  5. HOW YOU USE YOUR INFORMATION AND THIRD PARTIES?

    Please remember that any communications you have via the indieBI Services may reveal details about you. Also, any information you post publicly will be publicly available to other people. We are not responsible for your use of any otherwise private personal information which you make available, or the activities of other users or other third parties to whom you give or make available your information or content. The indieBI Services may, from time to time, contain or connect you with third party content or services. Our Privacy Policy does not extend to external sites or companies, so please refer directly to their privacy policies.

  6. DATA RETENTION

    How long do we retain your data for? As long as necessary for the purpose for which the data was originally collected. As detailed below, depending on where you live you may have certain legal rights to object to our collection and use of your data, but this may mean some or all indieBI Services become unavailable to you. We also reserve the right to retain your information as necessary to comply with our legal obligations, resolve disputes, maintain appropriate business records and enforce our agreements.

  7. YOUR RIGHTS
    1. Can you ask us to stop processing your personal information? You have the right to ask us not to process your personal information for marketing purposes. You can change your email settings to unsubscribe from email communications. Our Cookie Policy also details how you can deactivate certain types of cookies and other ad tracking technologies that may be used in providing certain indieBI Services.
    2. What are your rights? You have the right to access and obtain a copy of your personal data we possess; you have the legal right to ask us to rectify/correct your personal data; and you may have the legal right to contact us to request that we delete your personal data from our system. We will use commercially reasonable efforts to honour your request, but we may decline requests that are unreasonably repetitive, are disproportionate, infringe the privacy of others or as otherwise permitted by law. Please note though that by withdrawing your consent or otherwise objecting to certain processing of your information, certain indieBI Services may no longer function properly or be completely unavailable to you, including indieBI Services which you have paid to use.
    3. Under California law, California residents who have an established business relationship with us have the right to request certain information with respect to the types of personal information we have shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to: SUPERHOT Sp. z o.o. at Kosciuszki 17, 90-418 Lodz, Poland. This same California law permits us to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by contacting us at the address above.
    4. Who should you contact if you would like to exercise these rights? If you would like to exercise any of these rights or have any queries regarding them, please contact: support@indiebi.com.
  8. OTHER
    1. Will we ever change this Privacy Policy? if we do we will make the changed Privacy Policy available online, make reasonable efforts to notify you of this and update the “Last Updated” date. Once we change the Privacy Policy, it will become legally binding on you as of the date of publication (i.e. the new “Last Updated” date). You are welcome to contact us if you have specific questions about the changes at support@indiebi.com. If you do not agree to those changes, regardless of whether you email us then unfortunately you must cease using all indieBI Services.
    2. Are there any other documents you should read? We'd also like to remind you that our Terms of Service has more information about how we operate the indieBI Services .

IndieBI Cookie Policy

Last updated on 9.08.2019

We (meaning Superhot) use technologies on our website and online services (which we'll call the ‘Services’) to collect information that helps us improve your online experience. We refer to these technologies, which include cookies, collectively as “cookies.” This policy explains the different types of cookies used on the Services and how you can control them.

We hope that this policy helps you understand and feel more confident about our use of cookies. If you have any further queries, please contact us at support@indiebi.com.

Please also see our Privacy Policy and our Terms of Service.

  1. WHAT IS A COOKIE?

    Cookies are small text files that are stored on your computer or mobile device. They are widely used in order to make websites or other online services work or to be better or more efficient. They can do this because websites and other online services can read and write these files, enabling them to recognise you and remember important information that will make your use of them more convenient (e.g. by remembering your user preferences).

  2. WHAT COOKIES DO WE USE?

    Below we list the different types of cookies we may use on the Services.

    Essential Cookies. These cookies are essential to the operation of our service in order to enable you to move around it and to use its features. Without these cookies services you have asked for, such as accessing secure areas of a website or paid for content, cannot be provided. These cookies are essential for using the service and therefore cannot be turned off without severely affecting your use of it.

    Performance Cookies. Performance cookies, which often include analytics cookies, collect information about your use of this Services and enable us to improve the way it works. For example, performance cookies show us which are the most frequently visited pages on our website, allow us to see the overall patterns of usage on the Services, help us record any difficulties you have with the Services and show us whether our advertising is effective or not. We also use cookies to help you navigate within our website and travel back to pages.

    Performance cookies on this Services may include:

    Cookie name Further information, including how to opt out
    GOOGLE ANALYTICS
    _ga Used to distinguish users.
    _gid Used to distinguish users
    _gat Used to throttle request rate
    _dc_gtm_<property-id> Used to throttle request rate
    AMP_TOKEN Used to retrieve a Client ID from AMP Client ID service
    _utma Used to distinguish users and session
    _utmt Used to throttle request rate
    _utmb Used to determine new sessions and visits
    _utmz Used to find out how the user reached the site
    _utmv Used to store visitor-level custom variable data
    _utmx Used for conducting content experiments
    _utmxx Used for conducting content experiments
    VWO
    _vis_opt_test_cookie Detects if the cookies are enabled on the browser
    _vis_opt_s Checks whether the visitor is new or returning
    _vis_opt_out Indicates that the user is not part of a testing campaign
    _vis_opt_exp_EXPERI MENT_ID_goal_GOAL_ ID This cookie is generated when a goal is made
    _vis_opt_exp_EXPERI MENT_ID_combi This cookie is generated when users reach a particular combination. This makes sure that users see the same variation that they saw earlier when they visited the page.
    _vis_opt_exp_EXPERI MENT_ID_exclude This cookie is generated when a user is excluded from a campaign.
    _vis_opt_exp_EXPERI MENT_ID_split This cookie is generated during a Split URL test.
    _vwo_uuid This cookie generates a unique ID for every visitor
    DISQUS
    disqus_unique Used for internal statistics
    testCookie To check if cookies are enabled

    More information about any of the Google Analytics cookies above can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

    More information about any of the VWO cookies above can be found here: https://vwo.com/knowledge/what-are-thecookies-stored-by-vwo/. EXPERIMENT_ID refers to the ID of the campaign, and GOAL ID refers to the ID of the goal.

    More information about any of the Disqus cookie above can be found here: https://help.disqus.com/en/articles/1717155-use-of-cookies

    Functionality Cookies. In some circumstances, we may use functionality cookies. Functionality cookies allow us to remember the choices you make on the Services and to provide enhanced and more personalized features, such as customising a certain webpage, remembering if we have asked you to participate in a promotion and for other services you request, like watching a video or commenting on a blog. All of these features help us to improve your visit to the Services.

    Targeting or Advertising Cookies and Technologies. We and our service providers may use targeting or advertising cookies and other technologies to collect information (e.g. IP address device ID, general location information etc) and deliver ads on the Services that we believe are more relevant to you and your interests. For example, we may use targeting or advertising cookies to limit the number of times you see the same ad on our Services and to help measure the effectiveness of our advertising campaigns. These cookies remember what you have looked at on the Services and we may share this information with other organizations, such as advertisers.

    You can choose to prevent your device’s ad identifier being used for interest-based advertising by updating the settings on your device. For more information about targeting and advertising cookies and technologies and how you can opt out and otherwise control these, you can visit http://www.youronlinechoices.eu/ or http://www.allaboutcookies.org/managecookies/index.html. Opting out does not mean you will not receive advertisements, it just means the advertisements may be less relevant to your interests.

    Targeting and advertising cookies on this Services may include:

    Cookie name Further information, including how to opt out
    gac_<property-id> To gather Google Ads campaign related information for the user
    Facebook cookies We may want to run ads on Facebook. More information is available here: https://www.facebook.com/policy/cookies/.
    Twitter cookies We may want to run ads on Twitter. More information is available here: https://help.twitter.com/en/rules-and-policies/twitter-cookies.
    Third-party DoubleClick cookie If we ever run a remarketing campaign, this will be used. More information about this is here: https://policies.google.com/technologies/ads.

    Flash Cookies. We may, in certain situations, use Adobe Flash Player to deliver special content, such as video clips or animation. To improve your user experience, Local Shared Objects (commonly known as “Flash cookies”) are employed to provide functions such as remembering your settings and preferences. Flash cookies are stored on your device, but they are managed through an interface different from the one provided by your web browser. This means it is not possible to manage Flash cookies at the browser level, in the same way you would manage cookies. Instead, you can access your Flash management tools from Adobe’s website directly. The Adobe website provides comprehensive information on how to delete or disable Flash cookies − see http://www.adobe.com/security/flashplayer for further information. Please be aware that if you disable or reject Flash cookies for the Services, you may not be able to access certain features, such as video content or services that require you to log in.

  3. HOW DO THIRD PARTIES USE COOKIES ON THE SERVICES?

    In some circumstances, we may work with third parties to provide services on the Services. For example, third-party advertisers and other organizations may use their own cookies to collect information about your activities on the Services and/or the advertisements you have clicked on. This information may be used by them to serve advertisements that they believe are most likely to be of interest to you based on content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements. We do not control these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website. You can also learn more about controlling cookies in section 4 below.

    Cookie name Further information, including how to opt out
    _qca Cookies that allow users to easily comment on blogposts or case studies, this is an external cookie for ‘disquis.com’
    _mc Cookies that allow users to easily comment on blogposts or case studies, this is an external cookie for ‘quantserve.com’

    More information about any of the Disqus cookie above can be found here: https://help.disqus.com/en/articles/1717155-use-of-cookies

  4. HOW DO I CONTROL COOKIES?

    You may refuse to accept cookies from the Services at any time by activating the setting on your browser or device which allows you to refuse cookies. You can refuse to accept Flash cookies from the Services using Adobe’s Flash management tools at http://www.adobe.com/security/flashplayer. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the Services may operate as intended.

  5. CHANGES TO THIS COOKIE POLICY

    We may change this Cookie Policy at any time: please take a look at the “LAST UPDATED” date at the top of this policy to see when it was last revised. Any amendments to this Cookie Policy will come into effect immediately if you are a business or 30 days after this "LAST UPDATED" date if you are a consumer. If you do not agree to those changes, then unfortunately you must stop using the Services.